Your Partner for Business Success
Candy Coleman is the President and Founder of Dynamic Professional Assistance Inc. Candy is a dedicated results and integrity-driven fractional operations leader with 30+ years of progressive banking and operations experience. Candy partners with small business owners to save time, so they can focus on growth by turning everyday operations into smooth-running systems. Candy’s experience in running busy, highly regulated branch operations, while managing teams of 5-25 people, while always keeping a focus on great customer service, gives her real-world know-how to improve controls, streamline processes, and deliver quality client experiences consistently. Candy loves people, builds strong relationships, and is passionate about making a difference in the lives of others. If you would like to learn more, Candy would love the opportunity to talk with you.
Operational Optimization
Candy provides flexible, outcome-focused operational leadership on a project, part-time, or interim basis. Some examples of what I do include:
- Fractional COO / interim operations leadership
- Operational assessments and quick-win roadmap
- Process design, SOP development, and error-reduction initiatives
- Compliance, audit preparedness, and risk mitigation
- Cash management and financial control reviews
- Team coaching, performance management, and staff development
- Administrative and client-support workflows that free owners to focus on growth
Why Clients Hire Candy
- Depth of experience in regulated, high-volume, customer-focused environments with a record of strong audit and compliance performance.
- Practical focus on solutions to establish the right processes, train the team, and create a flowing operation
- A collaborative, coaching-first leadership style that improves team engagement and reduces turnover.
- Real and recognized results - branches I led were consistent top performers in operations and service excecution
- Senior operations experience on demand - practical, effective, and people-first